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Customer and Revenue Growth Management for Law Firms

As all partners in law firms know, growth is a challenge because the legal market is mature and low growth. So how does a firm also operating in a mature and low growth market achieve 37 quarters of consistent growth?… Continue Reading →

Is the Price Right? Innovative Pricing for Law Firms

Law firms would like to charge prices that maximise profitability, client engagement, loyalty and perceptions of the firm’s value. Some industry sectors are getting close to this ideal. In 2016 the Economist published a Schumpeter article highlighting the growing number… Continue Reading →

Human Capital Analytics

Human Capital management is a distinctive competence with which firms recruit, develop, nurture and retain talent. It is a strategic priority for many firms because the quality of the people they employ is an important element of their distinctive market… Continue Reading →

Digital Marketing Performance Analytics

Digital marketing has created a great deal of value for firms by enabling potential customers to be targeted more precisely and permitting the effectiveness of marketing activities to be monitored and optimized. However, it has also increased the market power of digital… Continue Reading →

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